Plantation Shutter Help, Guides and FAQs

The total depends on window size, style, material, and how you order. We price standard shutters per square metre: Express Polycomposite is £315/sqm, Express Hardwood is £380/sqm, and Plan & Save is £260/sqm for both materials. All three rates include VAT, the home survey, supply and fitting. Bays, tier-on-tier panels, shaped windows, and tracked doors need a survey before we can price them properly. Our pricing guide explains what changes a quote.

Book a free home survey through our contact page or by phone. We measure the openings, discuss the material, style and panel layout, then prepare a written quotation for the agreed specification. No deposit is taken at the survey.

Yes. The payment schedule is 50% when you confirm the order and 50% after installation. Your written quotation and order terms confirm the figures before you commit. Our pricing guide explains how the published rates and final written quote work together.

Use the buying guide to compare materials, styles, louvre sizes and tilt mechanisms, then use the home survey to confirm what suits each opening. You can book a free home survey when you are ready.

Yes. The home survey is free and no obligation in the towns we cover. You can book a free home survey online.

Full Height, Tier on Tier, Cafe Style, Bifold, Tracked Door, Shaped, Solid Panel, and Bay Window. Our shutter styles guide explains where each one works best.

Two materials: Hardwood is lighter real basswood for dry rooms and larger panels. Polycomposite is waterproof and has metal insertions inside its louvres and frame, giving it better thermal and noise insulation than Hardwood. Our material comparison explains the practical differences.

Louvres are the horizontal slats that control light and privacy. A tilt rod moves the louvres together. A midrail is the fixed horizontal rail between sections of a panel. The buying guide explains the terms to compare before ordering.

Hardwood: 47, 63, 76, and 89 mm. Polycomposite: 63, 76, and 89 mm. We bring physical samples to the home survey so you can compare proportions on your actual window.

Polycomposite is waterproof and is the material we use for bathrooms, kitchens and other rooms with regular moisture or condensation. Hardwood is real basswood for dry rooms. Read about Polycomposite shutters for wet rooms.

Bar tilt has a visible rod down the middle of each panel. Hidden tilt moves the linkage inside the louvres for a clean unbroken face. Both available on both ranges; decided at the survey. Our shutter styles guide shows where each layout works best.

British-made Express usually takes 2-3 weeks from survey to fitting. Plan & Save is made overseas to the same specification and usually takes 8-9 weeks. Shaped work and complex tracked systems can take longer. Our buying guide explains the order process from survey to fitting.

A straightforward window usually takes 60-90 minutes, a room around 2-4 hours, and a whole-house installation across 6-10 windows normally takes one day. Bays, shaped windows and tracked systems can take longer. Our installation guide explains what to expect on fitting day.

Clear the sills and provide clear access to each opening. Move fragile items and furniture that blocks the working area or panel swing. If another window covering needs removing, agree who will remove it before fitting day. The installation guide explains what to expect.

We need agreed access to every room being fitted. Confirm who will provide access and who can review the finished installation when the fitting appointment is arranged.

Shutter fitting involves tools and fixings at the window. Clear the immediate working area before the appointment and ask about any room-specific preparation when the date is confirmed.

Yes. We measure each section of a bay individually and plan the panel layout around the real angles and clearances. Our bay window shutters guide explains the options for bays, shaped windows and doors.

Yes. We supply and fit a manual black honeycomb blackout blind in the same frame as new shutters, or blackout blinds behind existing shutters when the layout allows it. Fully closed shutters provide 98% darkness. The blinds block 100% of light for complete darkness. Our blackout blinds guide explains both options.

Follow the material-specific care instructions supplied with your order. If those instructions are no longer available, contact us before applying water, cleaners, polish, or lubricant. Our care guide explains how to avoid damage and when to ask for advice.

Do not force the panel or louvres and do not apply a lubricant that is not approved in your written aftercare. Check the care guide and arrange an assessment if the shutter still does not operate as expected.

Do not assume that a general household cleaner is suitable. Follow the written care instructions for your shutter material, or contact us before using a product that is not named in those instructions. The care guide explains how to avoid accidental surface damage.

The shutter itself has no dangling cords or chains. If blackout is also required, our blackout blinds guide explains the manual integrated option and manual or electric options behind shutters you already own that can be discussed during a home survey.

A properly fitted set can last for many years with sensible care. Material choice matters: Polycomposite belongs in wet rooms, while Hardwood should stay in dry rooms. Compare the materials before choosing.

Hardwood carries a 5-year manufacturer guarantee and Polycomposite carries a 10-year manufacturer guarantee against defects. Where we completed the original installation, the workmanship of that installation is also covered. The written terms supplied with your order confirm the cover and conditions. Our warranty guide explains the process.

It does not cover misuse, accidental damage, normal wear and tear, modification, improper maintenance or moisture damage caused by using Hardwood in a wet room. The written manufacturer guarantee supplied with your order is the controlling record. The warranty guide explains the process.

Use our contact form with your installation address, order reference if available, a description and clear photographs. We review the claim and arrange the appropriate manufacturer remedy at no cost when the fault is covered.

We cover the towns listed on our Areas We Cover page, including Kingston, Richmond, Wimbledon, Twickenham, Teddington, Esher, Cobham, and Weybridge.

No. Surveys and fitting visits in the towns on our Areas We Cover page do not have a travel charge.

We offer new-shutter measures and fitting only in the towns listed on our Areas We Cover page.

Yes. The same company provides repairs through Shutter Installation, our specialist site for existing shutters. It covers broken louvres, hinges, tilt rods and panels. See shutter repair services.

Yes. The same company provides restoration through Shutter Installation when older shutters have sound frames but a tired finish or several faults. See shutter restoration services.

Yes. The same company provides fitting-only work through Shutter Installation for shutters you already own, including shutters bought elsewhere or moved from another home. See shutter fitting services.